Terrible! Tried to withdraw and I was asked for two forms of ID. None of these were accepted so then it was agreed I could send my partners ID as I don’t have anything else. My partners ID has finally…. More
The casino was established in 2008 and runs on a multi-software platform, offering games from a wide number of suppliers. The company is operated by Mr Green Ltd. and is under the jurisdiction of the Gambling Commission and Malta Gaming Authority. Having grown massively in the market, including a new and exciting sports book offering, it was named Casino Operator of the Year in 2013 at the annual Internet Gaming Awards and prides itself on giving you the best experience possible.
Security and Regulation
The site has been around since 2008 and has won numerous awards and obviously holds the best licenses and certifications. This casino is licensed and regulated by the UK Gambling Commission as well as the Malta Gaming Authority. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 128-bit SSL encryption to make sure that your personal information is held safely. It also has ensured that its Random Number Generator is regularly tested and is certified by TST (Technical Systems Testing) so you can rest assured that it is completely fair. All the games provided by the casino are tested and certified by eCOGRA so you can be sure that when you play at Mr Green, you are playing on a game that has been ruled by a third party as completely fair. Mr. Green, unfortunately, doesn’t post its RTP, but because it is strictly regulated this shouldn’t actually cause a problem. However, this means it isn’t as transparent as some other casinos around.
Mr Green prides itself on the quality of its customer service and always strives to provide the best. It is lauded by players for being friendly, helpful, professional and quick. Like most other casinos, its customer support can be accessed all day every day through email, telephone and live chat. It is always available, in many different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises.
Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally responded to with 24 hours and you can get responses in as quick as just 2 hours, which is mega fast for an email service. The FAQ is a great help should you need it. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. I would recommend you check this out before you go to customer support because chances are, you’ll find your answers there.
Phone Number: +441765522017
I’m happy to report our account ended up being confirmed throughout less than a day. Happy with regards to this. Can not wait so that you can play. Many thanks!
For a nice and working with this web site for a while currently, certainly not were built with a dilemma this wasn’t sorted out through the truly amazing support services they give
In my Opinion the best Online-Casino so far. Very fast Payment, excellent Customer Service and beautiful Games. Easy to register with a Bonus. Overall very good. And now…let´s play:-)
Withdrawl Processing very fast. They answer very fast top. Big Set of Slots. ID verification simple
If you want to deal with thieves then carry on.
Don’t pay your winnings – DO NOT USE THIS COMPANY!