The casino was established in 2008 and runs on a multi-software platform, offering games from a wide number of suppliers. The company is operated by Mr Green Ltd. and is under the jurisdiction of the Gambling Commission and Malta Gaming Authority. Having grown massively in the market, including a new and exciting sports book offering, it was named Casino Operator of the Year in 2013 at the annual Internet Gaming Awards and prides itself on giving you the best experience possible.
Security and Regulation
The site has been around since 2008 and has won numerous awards and obviously holds the best licenses and certifications. This casino is licensed and regulated by the UK Gambling Commission as well as the Malta Gaming Authority. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 128-bit SSL encryption to make sure that your personal information is held safely. It also has ensured that its Random Number Generator is regularly tested and is certified by TST (Technical Systems Testing) so you can rest assured that it is completely fair. All the games provided by the casino are tested and certified by eCOGRA so you can be sure that when you play at Mr Green, you are playing on a game that has been ruled by a third party as completely fair. Mr. Green, unfortunately, doesn’t post its RTP, but because it is strictly regulated this shouldn’t actually cause a problem. However, this means it isn’t as transparent as some other casinos around.
Mr Green prides itself on the quality of its customer service and always strives to provide the best. It is lauded by players for being friendly, helpful, professional and quick. Like most other casinos, its customer support can be accessed all day every day through email, telephone and live chat. It is always available, in many different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises.
Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally responded to with 24 hours and you can get responses in as quick as just 2 hours, which is mega fast for an email service. The FAQ is a great help should you need it. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. I would recommend you check this out before you go to customer support because chances are, you’ll find your answers there.
Phone Number: +441765522017
Terrible! Made a tranfer that wasn’t accepted for technical issues and they did send it back 2 days later but couldn’t deposit it. It’s been 2 months I’ve been emailing them since you can’t call anyone and now my emails are not even considered. Careful!
Worst scam casino ever
Worst scam casino ever..I had full house n they gave the winn to there computer player…I got screen shots of that and all the times I enter n the number of players in the room are fudged…The worste Rigged casino online dont play there bingo or the slots you wont ever win.
Terrible! Tried to withdraw and I was asked for two forms of ID. None of these were accepted so then it was agreed I could send my partners ID as I don’t have anything else. My partners ID has finally been accepted but they are now saying they will still need ID from me?! What was the point agreeing to accept my partners ID to in the end put me back to the start. I’d maybe see the point if it’s a big withdrawal but it’s £20 and it has been 2 months since I first tried to withdraw this.
I definitely don't recommend
I’ve played for the past two weeks, the winning are extremely low regardless of the stake as I tried various amounts. The free spins don’t pay like they do on the same games at various other casinos. Constantly depositing calculated to several thousands and not one single decent win. I definitely don’t recommend this casino if you looking to have fun as a small time player without willing to not have many if any returns of your money.
Verified my account with no issues
This is by far the best online casino I’ve played at. You get plenty of rewards and free spins. With no wagering requirements on them. And the weekend cash booster is a nice little extra you don’t miss. Verified my account with no issues.
I prefer that
It’s a really good Betting house Web-site using a really good Company for individuals who have to have Benefit anything they please don’t fully grasp along with the pay off will be incredibly rapidly thats the reason i like it to be in this article
Delighted in regards to this
I’m happy to report our account ended up being confirmed throughout less than a day. Happy with regards to this. Can not wait so that you can play. Many thanks!
Good customer satisfaction
For a nice and working with this web site for a while currently, certainly not were built with a dilemma this wasn’t sorted out through the truly amazing support services they give
Great place to win
Great place to win a Real cash . Enjoy it
Its fun and you really do win cash!!!!
Superb, i like that i can play anywhere
Overall very good
In my Opinion the best Online-Casino so far. Very fast Payment, excellent Customer Service and beautiful Games. Easy to register with a Bonus. Overall very good. And now…let´s play:-)
ID verification simple
Withdrawl Processing very fast. They answer very fast top. Big Set of Slots. ID verification simple
If you want to deal with thieves then
If you want to deal with thieves then carry on.
Very Very bad casino !!!!
one of the worst casinos I have ever play in. full of cheating you win once and you loss thousand times. when you question them they close your account for a reason if responsible gaming. when you question them more they will tell you go to Ecogra. Very Very bad casino !!!!
DO NOT USE THIS COMPANY!
Don’t pay your winnings – DO NOT USE THIS COMPANY!
I’m totally disgusted
Twice tonight I have won approximately hundred pounds the first Bet was not honoured until 1 1/2 hours later..Now four hours later I’m waiting for the second one and all customer service says all the bets Are taken by a completely different company and even they are not allowed to contact them absolutely pathetic and to be honest fraudulent I’m totally disgusted